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Return an Item

Products from Zoomget can be returned within 30 days of shipment. Returns will only be accepted if the product is unused and in the same condition received. Items must be in the original packaging. The customer is responsible for return shipping on any unopened or opened boxes unless the RETURN REASON is deemed valid by the Zoomget team. Refunds will be processed once the package is received by our warehouse, it may take up to 7 business days for the refund to process. At this time exchanges and replacements can't be made, just refunds. 

If you would like to return an item, please fill out the form below. Our team will get back to you within two business days, we thank you for your patience.

If you have issues starting or completing the return process, please reach out to our customer service team and we will help support you.


(206) 712 - 7633


Monday - Friday, 9 AM - 5 PM PST