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20% Off 1st Choice Purchase of $100+
20% Off 1st Choice Purchase of $100+

Frequently Asked Questions

ABOUT
  • Who is Zoomget?

    Zoomget has been in business since 2017, offering best-selling nitrile, vinyl, and latex disposable gloves from a dependable line of brands: 1st ChoiceAMMEX ProfessionalGloveworks, and X3. Whether you need industrial or exam-grade, light or heavy-duty, smooth or heavily textured, we have the right gloves for you.

  • What kind of products does Zoomget sell?

    Zoomget is one of the largest importers of disposable gloves in North America. We have a large selection of industrial and exam-grade gloves   from a dependable lineup of brands to provide our customers with the protection they need. Whether you need a box for chores around the house or a pallet to keep your business running we have you covered.

  • What type of gloves does Zoomget.com sell?

    Zoomget offers a wide selection of vinylnitrile, and latex disposable gloves from the brands you trust; 1st ChoiceAMMEX ProfessionalX3, and Gloveworks. From light to heavy-duty, exam to industrial-grade, automotive to childcare we have the gloves you need no matter the job.

  •  What specific industries can I use gloves in?

    Zoomget has gloves for a wide range of industries and uses. The exam-grade gloves are commonly used in medical, dental, childcare, adult care, personal services, janitorial, and veterinarian applications. Industrial-grade gloves are commonly used for automotive/mechanic, food service and processing, agriculture, plumbing, construction, and more.

 

PRODUCT INFORMATION 

  • How do I select the right size of glove?

    Glove sizing is similar to shoe sizing - depending on the brand, style and type of shoe sizing can range! Glove sizing may differ slightly by material and thickness. To help your sizing process, we have included sizing charts on all product pages. 

  • How do I know if a glove is too small?

    Examples of a glove that is too small: rips between the thumb and pointer finger, rips in between fingers or at knuckles (not enough material to stretch fingers in different directions!).

  • How should a glove fit?

    Nitrile and latex disposable gloves are form fitting. Where vinyl gloves   should have a looser fit.

  • Why does the glove keep ripping at the cuff?

    Disposable gloves are made by dipping formers into liquid glove solutions. The formers are loaded with fingertips down so that gravity pulls the material towards the pat of the glove that should be the strongest. This means that the cuff is the thinnest part. Pulling on the glove at the cuff can cause ripping. 

  • What is "mil" thickness?

    Mil thickness refers to the density of the glove. Gloves with smaller mil thickness such as 3 mil, are lighter gloves that should be used for short duration light-duty tasks. Gloves with a higher mil thickness such as 8 mil, are heavier duty gloves that can be worn for longer periods of time with higher puncture and chemical resistance due to the thickness.

  •  What glove material is best?

    Choosing the right material is dependent upon the use of the glove.   Nitrile gloves are stronger than vinyl and latex, and are commonly used in automotive, industrial, manufacturing, janitorial industries. Latex gloves   are available in both light and heavy-duty meaning they can be great for a wide variety of uses, however the concern of latex allergies should be taken into caution prior to using. Vinyl gloves are the lowest puncture resistant but the most economical, commonly used among food service, janitorial and beauty industries.

  •  I have latex allergies, what glove is best for me?

    If you have latex allergies we recommend looking at the nitrile and vinyl glove options. Nitrile would be a great product if you are in need of a heavier duty glove that provides chemical and puncture resistance. Whereas vinyl gloves would be a good solution if you are in need of a lighter glove for settings involving frequent glove changes.

  •  Will my glove protect my hands against the chemicals I'm using?

    The Zoomget chemical resistance chart is based on a single active ingredient, for products with multiple active ingredients, we recommend performing on site testing if this is a concern.

 

ORDERING 

  • What color of gloves are available for purchase?

    Zoomget offers a wide selection of color choices among our nitrile, vinyl, and latex glove selections to best fit industry needs. Our exam-grade gloves can be found in black, blue, indigo, clear, white, ivory, and light indigo. Whereas our industrial-grade gloves can be found in black, blue, clear, orange, green, royal blue, ivory and white.

  • Do you accept backorders for items that are out of stock?

    While we don't accept backorders, we're constantly updating our inventory. If you are looking for a product that is currently out of stock, sign up for the notification emails on the product detail page so you are the first to know when that product is back.

  • The glove I want is out of stock, what's the best comparison?

    If the glove you are in need of is out of stock we recommend looking at products with a similar material and mil thickness for the best results. Zoomget also features industries on the homepage that can help you find comparable products for the potential use. If you are still having troubles find a comparable product, you can live chat with our team of experts to help find the best glove for the job.

  •  Do you have pre-sales?

    At this time, we don't offer any pre-sales. We do have a back-in-stock feature on each product page that will notify you when the item is back in stock upon subscribing.

 

PAYMENTS & DISCOUNTS 

  • What payment methods are accepted?

    Zoomget currently accepts Visa, MasterCard, American Express, Discover, ShopPay, Apple Pay and Google Pay.

  •  What promotions or discounts are offered?

    Zoomget frequently offers promotions, discounts, and competitive pricing for our customers. We recommend checking out our sale page or subscribing to our email list to be notified about sitewide and product specific promotions.

 

BUSINESS & BULK ORDERING 

  • How can I sign up for your business program?

    Apply for Zoomget Business-to-Business program here!

  • Can I place a bulk order?

    Yes, check out the Zoomget Business-to-Business program. Once your application is submitted and approved, you can place a bulk order directly through our customer portal or work directly with an account rep.

 

SHIPPING & DELIVERY 

  • What shipping methods do you offer?

    Zoomget currently offers free shipping to the continental United States. All orders under 25 cases are shipped through UPS, and orders exceeding 25 cases are subject to a different carrier based on size.

  • What countries do you ship to?

    We currently ship to the continental United States, at this time we are unable to ship internationally, or to Alaska (AK) and Hawaii (HI).

  •  I live outside the United States how can I order your product?

    At this time we are not able to ship outside the continental United States, we apologize for any inconvenience this may cause.

  • Do you ship to PO Boxes, US Territories, or Military Bases?

    Unfortunately, we don't offer shipping to PO Boxes, US Territories, or Military Bases at this time. 

  • When will my order ship?

    Typically, orders placed before 2 pm PST—Monday through Friday (excluding holidays)—will ship the same day. If your order is placed after 2 pm PST on Friday, it will be processed the following Monday.

  • How do I track my order?

    You can track your package by going to UPS.com and clicking on " Track a Package ".

  •  How much time does it take to deliver my package?

    Once your package has been tendered to the carrier it will take approximately 5-7 business days. 

  •  How will you deliver my package?

    For orders with 1-2 boxes your package will be delivered by UPS SurePost, while 3 boxes and up will ship via UPS Ground. If your shipment exceeds 25 cases our Customer Service team will assist you with the shipping arrangement, just send an email to customerservice@zoomget.com.

 

RETURNS & REFUNDS 

  • What is your return Policy?

    Products from Zoomget can be returned within 30 days of shipment. Returns will only be accepted if the product is unused and in the same condition received. Items must be in the original packaging.

  • How do I initiate a refund?

    For assistance with refunds, kindly contact our Customer Service department at customerservice@zoomget.com

  • How do I return a product?

    If you would like to return an item, please fill out this form

  • How do I exchange an item?

    At this time we do not offer exchanges. Please complete our return process and ship your item back to us—then order the new item. We will process your return as soon as possible, after receiving the returned item

  • How do I cancel my order?

    We can't cancel orders, but you can return an item after you've received it by contacting our Customer Service Department at customerservice@zoomget.com

Call

(206) 712 - 7633

Chat

Monday - Friday, 9 AM - 5 PM PST