Frequently Asked Questions
Sourcing supplies should not be hard, mundane, or expensive. At Zoomget, our mission is to create a frictionless shopping experience for business and industrial products that is safe, fast, and boundless. With a curated selection of dependable brands, unparalleled value, and singular customer service, we make safety easy so you can focus on your business, your needs, and your goals. Learn more about our company.
Connect with us Monday through Friday, 6 AM - 4 PM PST, by reaching out to customerservice@zoomget.com or by calling toll-free (206) 712-7633.
All orders ship weekdays, Monday through Friday. We process all our orders within 2 business days from when the order is placed. Orders on Saturday and Sunday are processed Monday. Typically, we are able to process and ship the products the same day the order is placed, however, orders received after 2pm PST will not be shipped until the next business day.
Packages addressed to a P.O. Box are not covered by UPS Ground and may require a physical address. We currently do not ship orders to Alaska (AK) and Hawaii (HI).
Zoomget charges sales tax in Georgia, Nevada, Pennsylvania, and Washington.
Returns can be made within the defined return timeframe, as stated within the Return Policy, Shipping & Handling Section. Products marked final sale or purchased with final sale coupons are not eligible for return. Please contact us for a Return Merchandize Authorization (RMA) number. Please pack all returns appropriately. We advise using a reputable carrier service when returning your goods.
Track your order directly from UPS Ground.
We are always looking to offer the best brands for our customers. Start the conversation today to see if your products might be the right fit for both us.
Our people infuse our culture with integrity, which defines the way we operate. As a company, we put our customers first. We are swift learners, action-oriented leaders, and dynamic innovators. We are not limited by traditions, borders, or norms. We embrace challenges and fail forward.
We operate with these principles as an organization and as individuals:
- Character: Without it, nothing else matters.
- Limits: We reject them. Nothing is beyond our reach.
- Grit: Passion is great; combined with effort, it’s unstoppable.
- Learning & Growing: We continually seek out new ideas and perspectives.
- Accountability & Ownership: We own everything that happens.
Check out our current openings and join our team today.