Hello Verrill,
These types of experiences are not what we want our consumers to have, so we are sad you experienced this. We are doing our best to ensure products reach customers quickly. With that, we see to it that we ship out items on time. However, As much as we would like to speed up the delivery process, UPS has informed that there might be possible delays of deliveries due to COVID 19 Pandemic. Kindly bear with us with this incident. You may also reach out to us in a direct message so we can better understand your situation and what we can do for you.
Regards,
Zoomget Team